Privacy Policy
At Luz Designer, accessible your privacy is of utmost importance to us. This Privacy Policy is in accordance with the General Data Protection Regulation (GDPR) and Spain's Organic Law 3/2018 (LOPDGDD) on the Protection of Personal Data and Guarantee of Digital Rights.
1. Data Controller
Luz Designer
2. Personal Data We Collect
We may collect the following personal data:
Identification data (full name, email, phone number)
Shipping and billing addresses
Payment information (processed securely via third-party providers)
Browsing and usage data (via cookies and analytics tools)
3. Legal Basis for Processing
We process your data under one or more of the following legal bases:
Your consent (e.g. newsletter subscription, marketing)
Performance of a contract (e.g. order processing)
Legal obligation (e.g. tax records)
Legitimate interest (e.g. website security, analytics)
4. Purpose of Data Processing
Your data is processed to:
Manage purchases and deliver products
Provide customer support
Send service-related or promotional communications (only with consent)
Improve user experience and website functionality
5. Your Rights (According to GDPR & LOPDGDD)
You may exercise the following rights:
Access, rectify, or erase your data
Object to or restrict processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at:
If you believe your rights are being violated, you may lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es
6. Data Sharing
We only share your data with:
Payment gateways
Shipping/logistics partners
Legal authorities if required
We do not sell your personal data.
7. Data Retention
Your data will be stored only as long as necessary for the purposes stated and in accordance with applicable legal requirements.
8. Security
We take appropriate technical and organizational measures to ensure a level of security appropriate to the risk.
Cookies Policy (Política de Cookies)
Effective Date:
This website uses cookies in accordance with Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE) and GDPR.
1. What Are Cookies?
Cookies are small files that are downloaded to your device to collect data about your activity. They allow the website to remember your preferences and improve your browsing experience.
2. Types of Cookies We Use
Technical Cookies: Necessary for website operation (e.g. shopping cart, login).
Preference Cookies: Store your settings (language, currency).
Analytics Cookies: Help analyze user behavior on the site (e.g. Google Analytics).
Marketing Cookies: Track user activity for advertising purposes (only used with your explicit consent).
3. Third-Party Cookies
We may use cookies from trusted third parties such as:
Google Analytics
Meta (Facebook) Pixel
Stripe/PayPal for secure payments
4. Cookie Consent
On your first visit, we will request your explicit consent to use non-essential cookies. You may manage or revoke your consent at any time via the cookie settings panel.
5. Managing Cookies
You can disable cookies via your browser settings. However, doing so may affect website functionality.
6. Changes to This Policy
We may update this Cookies Policy. You will be notified of major changes via a notice on the website.