Terms & Conditions
Effective Date: 2 JULY 2025
Website: Luz Designer (www.luzdesigner.com)
Currency: EUR (€)
Governing Law & Jurisdiction: Spanish law; court of Madrid
1.1 Introduction
By using Luz Designer, you agree to these Terms. If you disagree, please do not use our services.
1.2 Services
We operate an online marketplace for authenticated, pre-owned luxury goods.
1.3 Eligibility
Users must be 18+ and legally capable of contracts under Spanish/EU law.
1.4 Product Listing & Authentication
All listings are pre-owned luxury items, authenticated by our experts. Items sold “as-is” with disclosure.
1.5 Pricing & Payment
Prices shown in euros (€), including applicable VAT in Spain, unless otherwise indicated.
Payment methods: Visa, MasterCard, PayPal, etc.
Full pre-payment required at checkout.
1.6 Shipping & Delivery
We ship domestically (Spain) and internationally.
Shipping costs, carrier, and estimated delivery are shown before purchase.
Delivery time does not include customs clearance (if applicable).
1.7 Right of Withdrawal (Returns)
In line with EU Consumer Rights Directive:
You have 14 calendar days from receipt to withdraw.
Return shipping at your cost unless item is defective.
Item must be unused, in original condition, and include tags/packaging.
Some products (e.g. customized) may be excluded—clearly noted at listing.
1.8 Refunds
Processed within 7–14 business days after receipt of returned goods.
Funds refunded to the original payment method.
1.9 Limitation of Liability
We’re not liable for indirect, incidental, or consequential losses. Liability is limited to purchase price as permitted by Spanish law.
1.10 Intellectual Property
All content (images, trademarks, text) is owned by Luz Designer or its licensors.
1.11 User Responsibilities
You agree not to misuse the site, attempt fraud, or infringe IP rights.
1.12 Governing Law & Disputes
Spanish law applies. Disputes are resolved exclusively in Madrid courts.
1.13 Amendments
We may update these Terms. Users will be notified via website or email.